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| sidebar:products_solutions:automation:schemes [2020/09/07 12:52] – [Schemes] Peter Lagnerud | sidebar:products_solutions:automation:schemes [2020/09/11 12:20] (current) – Peter Lagnerud |
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| {{ :sidebar:schemesmain.png?direct&600 }} | {{ :sidebar:schemesmain.png?direct&600 }} |
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| == Create a new scheme == | == Create a new scheme == |
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| ^//Properties per scheme type// ^Mid-Office^Non-pricing^PNR redirector^Pricing and Ticketing^Ticket processing^Description| | ^//Properties per scheme type// ^Mid-Office^Non-pricing^PNR redirector^Pricing and Ticketing^Ticket processing^Description| |
| |Name|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Enter a scheme name| | |Name|Y|Y|Y|Y|Y|Enter a scheme name| |
| |Run scheme in test mode|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|If selected, scheme will be run in test mode without saving changes to mid-office database.| | |Run scheme in test mode|Y|Y|Y|Y|Y|If selected, scheme will be run in test mode without saving changes to mid-office database.| |
| |Reservation must be accessible in GDS for ticket processing|N/A|N/A|N/A|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|Processing of ticket will be aborted if this option is enabled and reservation is no longer accessible in GDS.| | |Reservation must be accessible in GDS for ticket processing|N/A|N/A|N/A|N/A|Y|Processing of ticket will be aborted if this option is enabled and reservation is no longer accessible in GDS.| |
| |Use historical flight segment data|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|If no flight segments exist in the PNR, the system will use the last state of the itinerary before flight segments were removed. Not available for Apollo, Galileo or Worldspan.| | |Use historical flight segment data|N/A|Y|Y|N/A|Y|If no flight segments exist in the PNR, the system will use the last state of the itinerary before flight segments were removed. Not available for Apollo, Galileo or Worldspan.| |
| |GDS|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Amadeus, Apollo, Galileo, Sabre, Worldspan| | |GDS|N/A|Y|Y|Y|Y|Amadeus, Apollo, Galileo, Sabre, Worldspan| |
| |Operational PCC/Office ID|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|In which PCC/Office ID the scheme should work in| | |Operational PCC/Office ID|N/A|Y|Y|Y|Y|In which PCC/Office ID the scheme should work in| |
| |Ticketing City|N/A|N/A|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Ticketing city code of your IATA/ARC ticketing office| | |Ticketing City|N/A|N/A|N/A|Y|Y|Ticketing city code of your IATA/ARC ticketing office| |
| |Ticketing Currency|N/A|N/A|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Ticketing currency code of your IATA/ARC ticketing office| | |Ticketing Currency|N/A|N/A|N/A|Y|Y|Ticketing currency code of your IATA/ARC ticketing office| |
| |Description|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Enter for example a description what the scheme does (optional)| | |Description|Y|Y|Y|Y|Y|Enter for example a description what the scheme does (optional)| |
| |GDS queue for error notification|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N/A|Define which PCC's/Office ID and queue it should send errors to| | |GDS queue for error notification|N/A|Y|Y|Y|N/A|Define which PCC's/Office ID and queue it should send errors to| |
| |PCC/Office ID|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N/A|PCC's/Office ID it should send error PNRs to| | |PCC/Office ID|N/A|Y|Y|Y|N/A|PCC's/Office ID it should send error PNRs to| |
| |Queue number|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N/A|Queue it should send error PNRs to| | |Queue number|N/A|Y|Y|Y|N/A|Queue it should send error PNRs to| |
| |PIC-code/Category (optional)|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N/A|PIC/Category (optional) it should use for error PNRs| | |PIC-code/Category (optional)|N/A|Y|Y|Y|N/A|PIC/Category (optional) it should use for error PNRs| |
| |Remark|N/A|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N/A|Enter a remark to be added to the PNR to make it easier for the agent to interpret the error (optional)| | |Remark|N/A|Y|Y|Y|N/A|Enter a remark to be added to the PNR to make it easier for the agent to interpret the error (optional)| |
| |E-mail address for error notification|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Email address/es it should send error PNRs to (separate addresses with a comma or semi-colon)| | |E-mail address for error notification|Y|Y|Y|Y|Y|Email address/es it should send error PNRs to (separate addresses with a comma or semi-colon)| |
| |To, CC and BCC|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Recipient/s of the error email notifications| | |To, CC and BCC|Y|Y|Y|Y|Y|Recipient/s of the error email notifications| |
| |Importance|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Low, Normal, High. Choose urgency level.| | |Importance|Y|Y|Y|Y|Y|Low, Normal, High. Choose urgency level.| |
| |Sender's name|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Name of the sender, for example: "TVK scheme error notification"| | |Sender's name|Y|Y|Y|Y|Y|Name of the sender, for example: "TVK scheme error notification"| |
| |Sender's email|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Default is the email address in the System settings under Custom e-mail settings, but it´s possible to override it by entering any other address.| | |Sender's email|Y|Y|Y|Y|Y|Default is the email address in the System settings under Custom e-mail settings, but it´s possible to override it by entering any other address.| |
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| **Actions and sources available per scheme** | **Actions and sources available per scheme** |
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| ^//[[:sidebar:products_solutions:automation:schemes#work_with_schemes|Sources and Actions per Scheme type]]// ^Mid-Office^Non-pricing^PNR redirector^Pricing and Ticketing^Ticket processing| | ^//[[:sidebar:products_solutions:automation:schemes#work_with_schemes|Sources and Actions per Scheme type]]// ^Mid-Office^Non-pricing^PNR redirector^Pricing and Ticketing^Ticket processing| |
| |Source: Database query|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |Source: Database query|Y|Y|Y|Y|Y| |
| |Source: External start|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |Source: External start|Y|Y|Y|Y|Y| |
| |Source: GDS queue|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Source: GDS queue|N|Y|Y|Y|N| |
| |Source: REST|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Source: REST|Y|Y|N|Y|N| |
| |Start|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |Start|Y|Y|Y|Y|Y| |
| |Finish|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |Finish|Y|Y|Y|Y|Y| |
| |Pause|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |Pause|Y|Y|Y|Y|Y| |
| |Repeat|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |Repeat|Y|Y|Y|Y|Y| |
| |[[:sidebar:products_solutions:automation:schemes:conditions|Conditions]]|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |[[:sidebar:products_solutions:automation:schemes:conditions|Conditions]]|Y|Y|Y|Y|Y| |
| |Add retention segment|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Add retention segment|N|Y|Y|Y|N| |
| |Cancel itinerary|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Cancel itinerary|N|Y|N|Y|N| |
| |Cancel virtual card|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Cancel virtual card|N|Y|N|Y|N| |
| |Commit changes|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Commit changes|N|Y|N|Y|N| |
| |End and Retrieve PNR (ER)|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |End and Retrieve PNR (ER)|N|Y|N|Y|N| |
| |Enter OSI message|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Enter OSI message|N|Y|Y|Y|N| |
| |Even Exchange|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Even Exchange|N|Y|N|Y|N| |
| |Find lower fare|N|N|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Find lower fare|N|N|N|Y|N| |
| |Full Refund|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|Y| | |Full Refund|N|Y|N|Y|Y| |
| |Get published fares|N|N|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Get published fares|N|N|N|Y|N| |
| |Http Notification|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |Http Notification|Y|Y|Y|Y|Y| |
| |Issue ticket|N|N|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Issue ticket|N|N|N|Y|N| |
| |Issue virtual card|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Issue virtual card|N|Y|N|Y|N| |
| |Move to another queue|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Move to another queue|N|Y|Y|Y|N| |
| |Place to queue|N|Y|Y|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Place to queue|N|Y|Y|Y|N| |
| |Process by another scheme|N|Y|Y|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Process by another scheme|N|Y|Y|Y|N| |
| |QC remark check|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |QC remark check|N|Y|N|Y|N| |
| |Remove from queue|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|Y|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Remove from queue|N|Y|Y|Y|N| |
| |Tag processing instance|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|N|N|N| | |Tag processing instance|Y|N|N|N|N| |
| |Tag reservation instance|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Tag reservation instance|N|Y|Y|Y|N| |
| |Tag ticket instance|N|N|N|N|<font inherit/inherit;;#16a085;;inherit>Y</font>| | |Tag ticket instance|N|N|N|N|Y| |
| |Remove tags from processing instance|Y|N|N|N|N| | |Remove tags from processing instance|Y|N|N|N|N| |
| |Remove tags from reservation instance|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Remove tags from reservation instance|N|Y|Y|Y|N| |
| |Remove tags from ticket instance|N|N|N|N|Y| | |Remove tags from ticket instance|N|N|N|N|Y| |
| |Revalidate ticket|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|Y|N| | |Revalidate ticket|N|Y|N|Y|N| |
| |Send e-mail|Y|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|Y| | |Send e-mail|Y|Y|Y|Y|Y| |
| |Send for external ticketing|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Send for external ticketing|N|Y|Y|Y|N| |
| |Set FOP|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|Y|N| | |Set FOP|N|Y|N|Y|N| |
| |Stop processing by another schemes|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Stop processing by another schemes|N|Y|Y|Y|N| |
| |Transfer ownership|N|N|Y|Y|N| | |Transfer ownership|N|N|Y|Y|N| |
| |Void ticket|N|N|N|Y|N| | |Void ticket|N|N|N|Y|N| |
| |Write customer account number|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Write customer account number|N|Y|N|Y|N| |
| |Write data to Mid-office|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Write data to Mid-office|Y|Y|Y|Y|N| |
| |Write remark|N|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|<font inherit/inherit;;#16a085;;inherit>Y</font>|N| | |Write remark|N|Y|Y|Y|N| |
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| == Updating. deleting, create a draft of a scheme == | == Updating. deleting, create a draft of a scheme == |
| [[:sidebar:products_solutions:client_notifications|Client Notifications (incl variables)]] | [[:sidebar:products_solutions:client_notifications|Client Notifications (incl variables)]] |
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