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sidebar:products_solutions:client_notifications:variables [2020/08/27 12:02] – [Available Action variables] Peter Lagnerudsidebar:products_solutions:client_notifications:variables [2020/09/11 10:03] (current) – Peter Lagnerud
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 Variables are used in schemes (emails) and templates. One example of usage is if you need to add the booking reference or a flight number to an email, then there are variables that will pick this up from the booking and add it to the email. Variables are used in schemes (emails) and templates. One example of usage is if you need to add the booking reference or a flight number to an email, then there are variables that will pick this up from the booking and add it to the email.
 +----
 == Variables per different types of emails and templates and actions == == Variables per different types of emails and templates and actions ==
  
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 {{  :sidebar:variables04.png?nolink&600  |Support variables}} {{  :sidebar:variables04.png?nolink&600  |Support variables}}
 +----
 == Preview == == Preview ==
  
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 {{  :sidebar:variables05.png?nolink&600  }} {{  :sidebar:variables05.png?nolink&600  }}
 +----
 == Variable tooltips == == Variable tooltips ==
  
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 ====   ==== ====   ====
 +----
 ==== Names, descriptions and examples of the variables ==== ==== Names, descriptions and examples of the variables ====
  
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 |  UtcDateTimeLong  |  [UtcDateTimeLong]  |  28 May 2020 13:55  |   | |  UtcDateTimeLong  |  [UtcDateTimeLong]  |  28 May 2020 13:55  |   |
 |  UtcDateTimeIso  |  [UtcDateTimeIso]  |  2020-05-28T13:55:06.4353760Z  |   | |  UtcDateTimeIso  |  [UtcDateTimeIso]  |  2020-05-28T13:55:06.4353760Z  |   |
 +
 +----
  
 == PNR == == PNR ==
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 |CurrentFareRules  |[CurrentFareRules]  |   |Amadeus only. MiniRules need to be enabled in the OfficeID to display this info.  | |CurrentFareRules  |[CurrentFareRules]  |   |Amadeus only. MiniRules need to be enabled in the OfficeID to display this info.  |
 |LowerFareRules  |[LowerFareRules]  |   |Amadeus only. MiniRules need to be enabled in the OfficeID to display this info.  | |LowerFareRules  |[LowerFareRules]  |   |Amadeus only. MiniRules need to be enabled in the OfficeID to display this info.  |
 +
 +----
  
 == Processor == == Processor ==
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 ^  Variable name  ^  Variable format  ^  Example  ^  Notes/instructions  | ^  Variable name  ^  Variable format  ^  Example  ^  Notes/instructions  |
 |  ErrorMessage  |  [ErrorMessage]  |   |  Used to display a GDS error message  | |  ErrorMessage  |  [ErrorMessage]  |   |  Used to display a GDS error message  |
 +
 +----
  
 == Backoffice == == Backoffice ==
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 |  BackofficeBookingBrandImage  |  [BackofficeBookingBrandImage]  |   |  Company/agency logo/image  | |  BackofficeBookingBrandImage  |  [BackofficeBookingBrandImage]  |   |  Company/agency logo/image  |
 |  BackofficeBookingBrandEmail  |  [BackofficeBookingBrandEmail]  |   |  Company/agency email address  | |  BackofficeBookingBrandEmail  |  [BackofficeBookingBrandEmail]  |   |  Company/agency email address  |
 +
 +----
  
 == Optimizer == == Optimizer ==
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 |PublishedFareTotal  |[PublishedFareTotal]  |SEK3,552  |Lowest available Published Fare  | |PublishedFareTotal  |[PublishedFareTotal]  |SEK3,552  |Lowest available Published Fare  |
 |TomorrowFare  |[TomorrowFare]  |SEK17,203  |Close to midnight it´s sometimes possible to check available fare as priced the next day.  | |TomorrowFare  |[TomorrowFare]  |SEK17,203  |Close to midnight it´s sometimes possible to check available fare as priced the next day.  |
 +
 +----
  
 == URLs == == URLs ==
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 |IssuingCarrierBaggageClaimUrl|[IssuingCarrierBaggageClaimUrl] \\ Airline Baggage Claim Page \\ [/IssuingCarrierBaggageClaimUrl]|Airline Baggage Claim Page|Enter a text that links to a predefined URL web page in Settings ⇒ Carriers. Enter the text between the start- and end tag. \\  \\ See Chapter [[:sidebar:products_solutions:client_notifications:variables#clupst|CLUPST]] how you can format the output| |IssuingCarrierBaggageClaimUrl|[IssuingCarrierBaggageClaimUrl] \\ Airline Baggage Claim Page \\ [/IssuingCarrierBaggageClaimUrl]|Airline Baggage Claim Page|Enter a text that links to a predefined URL web page in Settings ⇒ Carriers. Enter the text between the start- and end tag. \\  \\ See Chapter [[:sidebar:products_solutions:client_notifications:variables#clupst|CLUPST]] how you can format the output|
 |IssuingCarrierDisabilityAssistanceUrl|[IssuingCarrierDisabilityAssistanceUrl] \\ Airline Disability Assistance Page \\ [/IssuingCarrierDisabilityAssistanceUrl]|Airline Disability Assistance Page|Enter a text that links to a predefined URL web page in Settings ⇒ Carriers. Enter the text between the start- and end tag. \\  \\ See Chapter [[:sidebar:products_solutions:client_notifications:variables#clupst|CLUPST]] how you can format the output| |IssuingCarrierDisabilityAssistanceUrl|[IssuingCarrierDisabilityAssistanceUrl] \\ Airline Disability Assistance Page \\ [/IssuingCarrierDisabilityAssistanceUrl]|Airline Disability Assistance Page|Enter a text that links to a predefined URL web page in Settings ⇒ Carriers. Enter the text between the start- and end tag. \\  \\ See Chapter [[:sidebar:products_solutions:client_notifications:variables#clupst|CLUPST]] how you can format the output|
 +
 +----
  
 == URLs, Customer Support specific == == URLs, Customer Support specific ==
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 |BookingReferenceLinkWithCurrentIssue|[BookingReferenceLinkWithCurrentIssue] \\ Booking Reference Link With Current Issue \\ [/BookingReferenceLinkWithCurrentIssue]|Booking Reference Link With Current Issue|Enter a text that when clicked opens the client’s online itinerary and displays the current issue/inquiry. \\ Note: Requires modules Client Module and Customer Support to be active| |BookingReferenceLinkWithCurrentIssue|[BookingReferenceLinkWithCurrentIssue] \\ Booking Reference Link With Current Issue \\ [/BookingReferenceLinkWithCurrentIssue]|Booking Reference Link With Current Issue|Enter a text that when clicked opens the client’s online itinerary and displays the current issue/inquiry. \\ Note: Requires modules Client Module and Customer Support to be active|
 |BookingReferenceLinkWithFAQ|[BookingReferenceLinkWithFaq] \\ Booking Reference Link With FAQ \\ [/BookingReferenceLinkWithFaq]|Booking Reference Link With FAQ|Enter a text that when clicked opens the client’s online itinerary and displays the FAQ page. \\ Note: Requires modules Client Module and Customer Support to be active.| |BookingReferenceLinkWithFAQ|[BookingReferenceLinkWithFaq] \\ Booking Reference Link With FAQ \\ [/BookingReferenceLinkWithFaq]|Booking Reference Link With FAQ|Enter a text that when clicked opens the client’s online itinerary and displays the FAQ page. \\ Note: Requires modules Client Module and Customer Support to be active.|
 +
 +----
  
 == Agent == == Agent ==
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 |TravelAgentEmail|[TravelAgentEmail]| |Email of the agent who made the booking. The agent needs to be setup in Settings ⇒ Offices ⇒ OfficeID/PCC (example: [[https://xyz.traveknowledgy.com/en-GB/offices|https://xyz.traveknowledgy.com/en-GB/offices]] )| |TravelAgentEmail|[TravelAgentEmail]| |Email of the agent who made the booking. The agent needs to be setup in Settings ⇒ Offices ⇒ OfficeID/PCC (example: [[https://xyz.traveknowledgy.com/en-GB/offices|https://xyz.traveknowledgy.com/en-GB/offices]] )|
 |TravelAgentPhone|[TravelAgentPhone]| |Email of the agent who made the booking. The agent needs to be setup in Settings ⇒ Offices ⇒ OfficeID/PCC (example: [[https://xyz.traveknowledgy.com/en-GB/offices|https://xyz.traveknowledgy.com/en-GB/offices]] )| |TravelAgentPhone|[TravelAgentPhone]| |Email of the agent who made the booking. The agent needs to be setup in Settings ⇒ Offices ⇒ OfficeID/PCC (example: [[https://xyz.traveknowledgy.com/en-GB/offices|https://xyz.traveknowledgy.com/en-GB/offices]] )|
 +
 +----
  
 == Custom == == Custom ==
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 {{  :sidebar:variables13.png?nolink&600  |Custom}} {{  :sidebar:variables13.png?nolink&600  |Custom}}
 +
 +----
  
 == Customer Support == == Customer Support ==
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 |LastClientMessage|[LastSupportMessage]|Great, thank you!| | |LastClientMessage|[LastSupportMessage]|Great, thank you!| |
 |LastSupportMessageTopic|[LastSupportMessageTopic]|General Question| | |LastSupportMessageTopic|[LastSupportMessageTopic]|General Question| |
 +
 +----
  
 ==== CLUPST ==== ==== CLUPST ====
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 Example: \\ [GDSLeadPaxFirstName] \\ Output: Melanie \\ Vs \\ [GDSLeadPaxFirstName_U] \\ Output: MELANIE Example: \\ [GDSLeadPaxFirstName] \\ Output: Melanie \\ Vs \\ [GDSLeadPaxFirstName_U] \\ Output: MELANIE
 +
 +----
  
 ==== Variables per output option ==== ==== Variables per output option ====
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 |PossibleCostImproverDelta|Optimizer| | | | |Y| |PossibleCostImproverDelta|Optimizer| | | | |Y|
 |PublishedFareTotal|Optimizer| | | | |Y| |PublishedFareTotal|Optimizer| | | | |Y|
 +
 +----
  
 ==== Available Action variables ==== ==== Available Action variables ====
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 {{  :sidebar:variables23.png?nolink&600  |OSI variables}} {{  :sidebar:variables23.png?nolink&600  |OSI variables}}
 +
 +----
  
 **Http Notification variables** **Http Notification variables**
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 |TestBuildInVariable|{TestBuildInVariable}|Place to queue| |TestBuildInVariable|{TestBuildInVariable}|Place to queue|
  
-__+---- 
 + 
 +==== Source examples ==== 
 + 
 +Example when you use the variables Email and PNR in an URL or to prepopulate an email. Here the end user will see the text Click Here and when he/she clicks the text. 
 + 
 +{{  :sidebar:source1.png?nolink&600  }} 
 + 
 +A scheme email with some passenger- and booking details 
 + 
 +{{  :sidebar:source2.png?nolink&600  }}
  
 +----
 [[:sidebar|Back to main page]] [[:sidebar|Back to main page]]
  
  
sidebar/products_solutions/client_notifications/variables.1598529723.txt.gz · Last modified: 2020/08/27 12:02 by Peter Lagnerud


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