Table of Contents

Actions

Add, move, modify, copy etc Actions

High level:

1. Click or drag the action icon from the left menu and place anywhere in the edit area (need to be in edit/draft mode)
2. Double click the action icon to access the configurations (if applicable)
3. Enter appropriate configurables
4. Save
5. Place/connect the action in the appropriate place in the scheme/process
6. Don“t forget to Save the scheme!


Start

Where the source is defined, eg where to retrieve bookings and/or tickets from (GDS, Database etc), how often, where to send error notifications, etc

Access the Start action page


Finish

Where a process finishes (there could be multiple finish actions in a scheme)

Access the Finish action page


Pause

Pause the process for a pre-defined time. For example; the process runs until this step then pauses for specified number of hours before continuing from this step.

Access the Pause action page


Repeat

Repeat the process from the start of the scheme after a pre-defined time. For example; the process runs until this step, stops, and then after specified number of hours it sends the booking to be processed from the Start-step again.

Access the Repeat action page


Conditions

Control what action to take next based on booking elements.

Access the Conditions action page


Accept Schedule Changes

Accept schedule changes and remove inactive segments.

Access the Accept Schedule Changes action page


Add retention segment

Add a PNR element to keep the booking alive in the GDS for x time in the future.

Access the Add retention segment action page


Cancel itinerary

Cancel the entire itinerary or segments with specific status codes.

Access the Cancel itinerary action page


Cancel virtual card

Cancel a virtual card and add reason of cancellation

Access the Cancel virtual card action page


Commit changes

Access the Commit changes action page


End and Retrieve PNR (ER)

Saves any changes and retrieves the booking again.

Access the End and Retrieve PNR (ER) action page


Enter OSI message

Access the Enter OSI message action page


Even Exchange

Issue Even Exchange documents.

Access the Even Exchange action page


Find lower fare

Access the Find lower fare action page


Full Refund

Access the Full Refund action page


Get published fare

Access the Get published fare action page


Http Notification

Send a json-file with information to a pre defined end point.

Access the Http Notification action page


Issue ticket

Access the Issue ticket action page


Issue virtual card

Issue a virtual card to be used for ticketing transactions.

Access the Issue virtual card action page


Move to another queue

Access the Move to another queue action page


Place to queue

Place the booking on a queue.

Access the Place to queue action page


Process by another scheme

Access the Process by another scheme action page


QC remark check

Access the QC remark check action page


Remove from queue

Access the Remove from queue action page


Remove tags from processing instance

Access the Remove tags from processing instance action page


Remove tags from reservation instance

Access the Remove tags from reservation instance action page


Remove tags from ticket instance

Access the Remove Tags from ticket Instance page


Revalidate ticket

Access the Revalidate ticket action page


Send e-mail

Access the Send e-mail action page


Send for external ticketing

Access the Send for external ticketing action page


Set FOP

Access the Set FOP action page


Stop processing by another scheme

Access the Stop processing by another scheme action page


Tag processing instance

Access the Tag processing instance action page


Tag reservation instance

Access the Tag reservation instance action page


Tag ticket instance

Access the Tag ticket Instance page


Transfer ownership

Access the Transfer ownership action page


Write customer account number

Access the Write customer account number action page


Write data to Mid-office

Access the Write data to Mid-office action page


Write remark

Access the Write remark action page


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