Actions

Add, move, modify, copy etc Actions

High level:

1. Click or drag the action icon from the left menu and place anywhere in the edit area (need to be in edit/draft mode)
2. Double click the action icon to access the configurations (if applicable)
3. Enter appropriate configurables
4. Save
5. Place/connect the action in the appropriate place in the scheme/process
6. Don´t forget to Save the scheme!


Start

Where the source is defined, eg where to retrieve bookings and/or tickets from (GDS, Database etc), how often, where to send error notifications, etc

Access the Start action page


Finish

Where a process finishes (there could be multiple finish actions in a scheme)

Access the Finish action page


Pause

Pause the process for a pre-defined time. For example; the process runs until this step then pauses for specified number of hours before continuing from this step.

Access the Pause action page


Repeat

Repeat the process from the start of the scheme after a pre-defined time. For example; the process runs until this step, stops, and then after specified number of hours it sends the booking to be processed from the Start-step again.

Access the Repeat action page


Conditions

Control what action to take next based on booking elements.

Access the Conditions action page


Accept Schedule Changes

Accept schedule changes and remove inactive segments.

Access the Accept Schedule Changes action page


Add retention segment

Add a PNR element to keep the booking alive in the GDS for x time in the future.

Access the Add retention segment action page


Cancel itinerary

Cancel the entire itinerary or segments with specific status codes.

Access the Cancel itinerary action page


Cancel virtual card

Cancel a virtual card and add reason of cancellation

Access the Cancel virtual card action page


Commit changes
End and Retrieve PNR (ER)

Saves any changes and retrieves the booking again.

Access the End and Retrieve PNR (ER) action page


Enter OSI message
Even Exchange

Issue Even Exchange documents.

Access the Even Exchange action page


Find lower fare
Full Refund
Get published fare
Http Notification

Send a json-file with information to a pre defined end point.

Access the Http Notification action page


Issue ticket
Issue virtual card

Issue a virtual card to be used for ticketing transactions.

Access the Issue virtual card action page


Move to another queue
Place to queue

Place the booking on a queue.

Access the Place to queue action page


Process by another scheme
QC remark check
Remove from queue
Remove tags from processing instance
Remove tags from reservation instance
Remove tags from ticket instance
Revalidate ticket
Send e-mail
Send for external ticketing
Set FOP
Stop processing by another scheme
Tag processing instance
Tag reservation instance
Tag ticket instance
Transfer ownership
Write customer account number
Write data to Mid-office
Write remark