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Actions

Add, move, modify, copy etc Actions

High level:

1. Click or drag the action icon from the left menu and place anywhere in the edit area (need to be in edit/draft mode)
2. Double click the action icon to access the configurations (if applicable)
3. Enter appropriate configurables
4. Save
5. Place/connect the action in the appropriate place in the scheme/process
6. Don´t forget to Save the scheme!


Start

Where the source is defined, eg where to retrieve bookings and/or tickets from (GDS, Database etc), how often, where to send error notifications, etc

Access the Start action page

Finish

Where a process finishes (there could be multiple finish actions in a scheme)

Access the Finish action page

Pause

Pause the process for a pre-defined time. For example; the process runs until this step then pauses for x hours before continuing from this step.

Access the Pause action page

Repeat

Repeat the process from the start of the scheme after a pre-defined time. For example; the process runs until this step, stops, and then after x hours it sends the booking to be processed from the Start-step again.

Access the Repeat action page

Conditions

Control what action to take next based on booking elements.

Access the Conditions action page

Add retention segment

Add a PNR element to keep the booking alive in the GDS for x time in the future.

Access the Add retention segment action page

Cancel virtual card
End and Retrieve PNR (ER)

Saves any changes and retrieves the booking again.

Access the End and Retrieve PNR (ER) action page

Even Exchange

Issue Even Exchange documents.

Access the Even Exchange action page

Http Notification

Send a json-file with information to a pre defined end point.

Access the Http Notification action page

Issue virtual card

Issue a virtual card to be used for ticketing transactions.

Access the Issue virtual card action page

Place to queue

Place the booking on a queue.

Access the Place to queue action page

QC remark check
Send e-mail
Set FOP
Tag reservation instance
Remove tags from reservation instance
Write customer account number
Write remark
Accept Schedule Changes
Cancel itinerary
Commit changes
Enter OSI message
Full Refund
Issue ticket
Move to another queue
Process by another scheme
Remove from queue
Revalidate ticket
Send for external ticketing
Stop processing by another scheme
Transfer ownership
Write data to Mid-office
Find lower fare
Get published fare
Tag processing instance
Remove tags from processing instance
Tag ticket instance
Remove tags from ticket instance